THE ROLE OF CHATBOTS IN THE DEVELOPMENT OF INTELLIGENT LEARNING SYSTEMS: THE RESULT OF A PEDAGOGICAL EXPERIMENT
DOI:
https://doi.org/10.48371/PEDS.2025.77.2.031Keywords:
chatbots, intelligent learning systems, artificial intelligence, educational process, future computer science teachers, personalized learning, virtual tutor, efficiencyAbstract
The article is devoted to the study of the role of chatbots in increasing the functionality of intelligent learning systems based on artificial intelligence technologies. The potential of chatbots is seen as virtual tutors that provide adaptive, personalized and interactive support in asynchronous and distance learning. The work was updated with the requirements of digitalization of education and the provisions of the legislation of the Republic of Kazakhstan, including the concept of development of artificial intelligence (2024-2029). The main goal is to develop a training structure for teaching future computer science teachers to design and use chatbots. The study includes an analysis of the difficulties and possibilities of integrating chatbots into the educational environment, as well as the identification of effective artificial intelligence technologies for training teaching staff. The evaluation of the effectiveness of the chatbot in the educational environment was carried out as a pedagogical experiment that improves the technical skills of students in web development, API integration and natural language processing. The analysis of the impact of chatbots on educational systems in world practice, as well as methods of implementation using artificial intelligence technologies, was carried out. The relevance of legal and regulatory documents in the country is substantiated. The article also highlights the need to form new professional competencies of future computer science teachers that meet the requirements of modern digital education. The proposed training structure is aimed at developing students ' skills in designing, implementing chatbots, which contributes to their readiness to work in online and hybrid formats of the educational environment. The results are driving the growth of the artificial intelligence industry in education, highlighting the transformative potential of chatbots in personalized learning. Gemini is focused on demonstrating the potential of artificial intelligence technologies to change educational practices.